How to get help.
A real person answers. Here's where to write, where to log in, and how refunds work.
01Get help
Reply to your purchase email. It comes straight to me.
Tell me the email you log in with and what you were trying to do. It saves a round trip.
02Log in
Log in at https://autohome.tech/login with the email you paid with.
Forgot your password? Get a new link sent to that email.
03Refunds
Within 7 days of buying, refund it yourself: the Refund my purchase button is on your account page. No questions, no email.
04Legal notices
Legal notices go to the contact address in the Terms of Service.